Terms & Conditions

Please review our current terms and conditions prior to purchasing garments on PS Apparel.

AS Colour (Brand) – Special Clause

It is a requirement from AS Colour Australia-wide that their items are to be supplied with decoration only as a condition of purchase. This is a requirement for all resellers and screenprinters across Australia.

If you do not wish to include your own design on your AS Colour items, they will arrive with the PS Apparel branding. Sorry, it’s their rule!

Should you wish to add your design, please email us your artwork in a vector format (filename extension .eps or .ai) for a quotation prior to purchasing any AS Colour items.

Should you tick the AS Colour condition box, not supply your artwork and request a refund, there will be a $25 admin fee deducted from your refund.

Refunds are processed within 7-10 working days.

Incorrectly Ordered Items

We aim to process your order immediately after your order is received. We do this to ensure that your goods reach you in the fastest possible time frame.

Because of this, we are unable to process refunds for incorrectly ordered items once your order has been processed, and all sales are final.

Refunds

In the event that an item is out of stock or has been discontinued, you are eligible for a partial refund.

Please note that refunds are processed within 7-10 working days.

Exchanges & Shipping Returns

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to: PO Box 304, Nelson Bay NSW 2315.

You will be responsible for paying for your own shipping costs for returning your item(s).

Depending on where you live, the time it may take for your exchanged product(s) to reach you may vary.

You may consider using a trackable shipping service or purchasing shipping insurance. Without your tracking information, we cannot guarantee that we will receive your returned item.

Once the item has been received and inspected, we will post a replacement item to you.

Wrong Sizes / Colours & Returns

There is a $50 restocking and administration fee for exchanging sizes or colours. If you are unsure about sizing or colour, please order just a few items.

You will be responsible for paying for your own shipping costs for returning your item.

All items must be unworn, in original packaging with tags attached to be eligible for exchanges.

Returns must be within 7 days of receipt.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

You may consider using a trackable shipping service or purchasing shipping insurance. Without your tracking information, we cannot guarantee that we will receive your returned item.

Once the item has been received and inspected, we will post a replacement item to you.